Introduction
Welcome to HoteWeb ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://hoteweb.net and use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
Information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- Company name
- Billing information
- Website details provided during enquiries
Website details provided during enquiries
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Referral source
- Pages visited
- Date and time of access
Communications
If you contact us via email, contact forms, or support requests, we may retain records of that correspondence.
How We Use Your Information
We use your information to:
- Provide and manage our services
- Respond to enquiries and support requests
- Process payments and invoices
- Improve website functionality and user experience
- Maintain website security
- Send service-related communications
- Comply with legal and regulatory obligations
Where permitted by law, we may also send marketing communications. You can opt out at any time.
Legal Basis for Processing
Where the UK GDPR applies, we process personal data based on one or more of the following lawful grounds:
- Consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
Sharing Your Information
We do not sell, rent, or trade personal data.
We may share information with trusted third parties where necessary to operate our business, including:
- Hosting providers
- Payment processors
- IT and security service providers
- Analytics providers
- Legal and regulatory authorities when required by law
All third-party providers are expected to maintain appropriate security and confidentiality measures.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet contractual obligations
- Resolve disputes
- Comply with legal requirements
When data is no longer needed, it will be securely deleted or anonymised.
Data Security
We implement reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Operate essential website functions
- Analyse website traffic
- Improve user experience
- Remember user preferences
For more information, please review our Cookie Policy.
Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.
We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you believe that a child has provided personal information, please contact us so we can remove the data.
International Transfers
Where personal data is transferred outside the United Kingdom, we will implement appropriate safeguards to ensure that your information remains protected in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date. Continued use of our website after changes are published constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
HoteWeb
Website: https://hoteweb.net
Email: info@hoteweb.net